Issues with BitMEX exchange integration

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Sep 06, 2022 - 05:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 05, 2022 - 19:44 UTC

Identified

Withdrawals or deposits to a connected BitMEX exchange account may fail.
A fix is in progress.
As a workaround, using whitelisted addresses to represent BitMEX exchange accounts works as usual.

Posted Aug 30, 2022 - 10:55 UTC

This incident affected: Web console and API.