Intermittent delays with Polkadot (DOT) outgoing transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.
Posted Nov 17, 2025 - 16:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 17, 2025 - 16:27 UTC

Identified

Our Polkadot transaction processing infrastructure is currently experiencing an issue that is causing delays in finalizing transaction statuses. As a result, some outgoing transactions may fail with an “Internal Error.”

We are actively investigating this issue.
Posted Nov 17, 2025 - 14:30 UTC
This incident affected: Blockchain nodes (Polkadot).