FB377U: Transactions are stuck in Pending AML Screening.

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Dec 27, 2024 - 13:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 27, 2024 - 13:57 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 27, 2024 - 13:41 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue that is causing a delay in finalizing the transaction status. The transactions are stuck in the Pending AML Screening status. We are actively investigating this issue.

Posted Dec 27, 2024 - 13:40 UTC

This incident affected: Compliance (Chainalysis AML).