FB494U: Issue with outgoing transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Feb 18, 2026 - 16:59 UTC

Monitoring

The fix has been implemented and we're monitoring the results.
Impacted transactions might be failed with 'INTERNA_ERROR' status.

Posted Feb 18, 2026 - 11:35 UTC

Update

We are continuing to work on a fix for this issue.

Posted Feb 18, 2026 - 11:28 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 18, 2026 - 11:25 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue causing with finalizing transactions. Symptoms include outgoing transactions remaining in a proseccing states. We are investigating the issue.

Posted Feb 18, 2026 - 11:05 UTC

This incident affected: Transactions engine.