FB304U: Issues with outgoing transactions on Arbitrum blockchain

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Mar 26, 2024 - 12:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 26, 2024 - 12:46 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 26, 2024 - 12:42 UTC

Update

We are continuing to investigate this issue.

Posted Mar 26, 2024 - 12:19 UTC

Update

We are continuing to investigate this issue.

Posted Mar 26, 2024 - 12:18 UTC

Update

We are continuing to investigate this issue.

Posted Mar 26, 2024 - 12:17 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue with finalizing transactions on the Arbitrum blockchain. Symptoms include outgoing transactions that failed with "UNEXPECTED_ERROR". We are investigating the issue.

Posted Mar 26, 2024 - 12:16 UTC

This incident affected: Blockchain nodes (Arbitrum).