FB425U: Transaction processing issues with Exchange transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.
Posted Jun 26, 2025 - 17:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 26, 2025 - 17:33 UTC

Identified

The symptoms include exchange transactions failures with "TIMEOUT" sub-status
Posted Jun 26, 2025 - 17:26 UTC

Investigating

We are currently experiencing an issue with Exchange integration that is causing transactions processing issues.
We are actively investigating this issue.
Posted Jun 26, 2025 - 17:18 UTC
This incident affected: Exchanges (Binance, Bitfinex, Bitstamp, CoinbasePro, Deribit, Huobi, Kraken, KuCoin, OKEX).
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