FB342U: Transactions and balance updates issues on Basechain blockchain

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Aug 12, 2024 - 06:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 12, 2024 - 06:50 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 12, 2024 - 06:50 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue that is causing issues with finalizing transactions and updating balances on Basechain blockchain. We are actively investigating this issue.

Posted Aug 12, 2024 - 06:40 UTC

This incident affected: Blockchain nodes (Basechain).