FB403U: Intermittent delays with TON blockchain transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.
Posted Feb 18, 2025 - 16:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 18, 2025 - 15:09 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 18, 2025 - 14:57 UTC

Investigating

Our transaction processing infrastructure is currently experiencing a degraded performance with TON blockchain, that is causing a delay and issues with TON outgoing transactions.
Symptoms are TON transactions may get stuck on "BROADCASTING" state and fail with "INTERNAL_ERROR" status.
We are actively investigating this issue.
Posted Feb 18, 2025 - 14:57 UTC
This incident affected: Blockchain nodes (TON).
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