FB490U: Issues with outgoing transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Feb 11, 2026 - 09:57 UTC

Update

We are continuing to monitor for any further issues.

Posted Feb 11, 2026 - 09:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 11, 2026 - 09:51 UTC

Update

We are continuing to work on a fix for this issue.

Posted Feb 11, 2026 - 09:51 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 11, 2026 - 09:50 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue causing with finalizing transactions. Symptoms include outgoing transactions failed on "UNAUTHORISED__USER" status . We are investigating the issue.

Posted Feb 11, 2026 - 09:40 UTC

This incident affected: Transactions engine.