FB488U: Transaction processing issues with Off Exchange service

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Feb 04, 2026 - 11:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 04, 2026 - 11:54 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 04, 2026 - 08:31 UTC

Investigating

We are investigating an issue with transactions failing due to a CONNECTIVITY_ERROR in the Off Exchange service.
The affected exchange integrations include Deribit, Bybit, Gate, Huobi, and CoinCall.

Posted Feb 04, 2026 - 08:30 UTC