FB417U: Console login issues and issues with creating transactions and API usage

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted May 04, 2025 - 14:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 04, 2025 - 14:23 UTC

Identified

Our infrastructure is currently facing issues that are causing login failures for Console users and timeout or errors in API and transaction processes. We are actively investigating these problems.

Posted May 04, 2025 - 14:20 UTC

This incident affected: Transactions engine, Web console, and API.