FB372U: Intermittent delays with transactions and degraded web console performance

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Dec 09, 2024 - 22:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 09, 2024 - 22:35 UTC

Update

Performance is improving, we are continuing investigation and actively working towards a resolution.

Posted Dec 09, 2024 - 22:33 UTC

Update

We are continuing to investigate this issue.

Posted Dec 09, 2024 - 22:26 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue that is causing a delay in finalizing the transaction status as well as intermittent web console delays. We are actively investigating this issue.

Posted Dec 09, 2024 - 22:16 UTC

This incident affected: Transactions engine and Web console.