FB526U: Issues with login to Fireblocks Console and Transactions

Incident Report for Fireblocks

Postmortem

  • The Issue: On June 7, 2026, an automated maintenance error accidentally deleted a critical production database, temporarily disrupting console logins and transaction processing.
  • The Resolution: Fireblocks immediately identified the issue, activated our disaster recovery protocols, and fully restored all platform services.
  • Our Commitment: Additional remediation measures have been taken to support affected customers and prevent this specific automation error from recurring.
Posted Jun 25, 2026 - 07:11 UTC

Resolved

This incident has been resolved.
Posted Jun 07, 2026 - 14:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
New instances are operational. We are working on any collateral that this issue may have caused.
Posted Jun 07, 2026 - 11:41 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 07, 2026 - 10:53 UTC

Update

We are continuing to investigate this issue.
Posted Jun 07, 2026 - 10:36 UTC

Investigating

We are currently investigating this issue.
Posted Jun 07, 2026 - 10:20 UTC
This incident affected: Transactions engine and Web console.