FB460U: Intermittent delays with outgoing transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.
Posted Nov 10, 2025 - 15:01 UTC

Monitoring

Update: The newly initiated transactions are processing successfully.
We are actively working to resolve the existing transactions that remain in the SUBMITTED or PENDING_AML_SCREENING state.
Posted Nov 10, 2025 - 15:00 UTC

Identified

A fix has been implemented, newly initiated transactions are processing successfully.
We are actively working to resolve the existing transactions that remain in the SUBMITTED or PENDING_AML_SCREENING state.
Posted Nov 10, 2025 - 14:58 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue that is causing a delay in finalizing the transaction status.
We are actively investigating this issue.
Posted Nov 10, 2025 - 14:50 UTC
This incident affected: Transactions engine.
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