FB470U: Intermittent outgoing transactions failures for certain EVM-based chains

Incident Report for Fireblocks

Resolved

This incident has been resolved.
Posted Dec 10, 2025 - 14:08 UTC

Monitoring

A fix has been implemented, and we are monitoring the results. We are proactively running balance updates on affected wallets.
Posted Dec 10, 2025 - 09:30 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 10, 2025 - 09:05 UTC

Investigating

We are currently investigating an issue with outgoing transactions for certain EVMs chains, related to a balance discrepancy. The symptoms include transaction failures.
Posted Dec 10, 2025 - 08:26 UTC
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