FB334U: Balance updates issues on Bitcoin blockchain

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Jul 18, 2024 - 19:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 18, 2024 - 19:05 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 18, 2024 - 18:40 UTC

Investigating

Our infrastructure is currently experiencing an issue that is impacting balance updates on Bitcoin blockchain. Symptoms include outdated balances for Bitcoin wallets. We are actively investigating this issue.

Posted Jul 18, 2024 - 18:10 UTC

This incident affected: Blockchain nodes (Bitcoin).