FB399U: Transactions and balance updates issues on BNB Smart Chain and Base chain

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Feb 03, 2025 - 10:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 03, 2025 - 10:31 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 03, 2025 - 09:46 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue that is causing problems with finalizing transactions and balance updates on BNB Smart Chain blockchain and Base chain.

Posted Feb 03, 2025 - 09:45 UTC

This incident affected: Blockchain nodes (Base, Binance Smart Chain).