FB409U: Intermittent delays with outgoing transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.
Posted Mar 15, 2025 - 15:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 15, 2025 - 15:54 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 15, 2025 - 15:51 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue that is causing a delay in finalizing the transaction status.
Symptoms include outgoing transactions stuck on "QUEUED" and "PENDING_SIGNATURE" statuses.
We are actively investigating this issue.
Posted Mar 15, 2025 - 15:46 UTC
This incident affected: Transactions engine.
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