FB260U: Intermittent delays with incoming and outgoing transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.
Posted Dec 18, 2023 - 16:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 18, 2023 - 16:20 UTC

Update

An additional symptom of the issue is missing incoming transactions notifications.
We are continuing to work on a fix for this issue.
Posted Dec 18, 2023 - 15:32 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 18, 2023 - 15:02 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 18, 2023 - 14:23 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue that is causing a delay in finalizing the transaction status. We are actively investigating this issue.
Posted Dec 18, 2023 - 14:23 UTC
This incident affected: Transactions engine.
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