FB394U: Intermittent delays with outgoing transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.
Posted Jan 22, 2025 - 17:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 22, 2025 - 17:53 UTC

Identified

The fix implemented was unsuccessful, we are working to to resolve the issue with processing transactions as soon as possible.
Posted Jan 22, 2025 - 17:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 22, 2025 - 17:04 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 22, 2025 - 16:47 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue that is causing a delay in finalizing the transaction status. We are actively investigating this issue.
Posted Jan 22, 2025 - 16:40 UTC
This incident affected: Transactions engine.
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