FB418U: Transactions issues with outgoing transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted May 12, 2025 - 11:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 12, 2025 - 11:20 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 12, 2025 - 11:15 UTC

Investigating

Our platform is currently experiencing sporadic transaction failures, API errors, and, in rare occurrences, login issues.
We are currently investigating this matter.

Posted May 12, 2025 - 11:05 UTC

This incident affected: Transactions engine.