FB461U: Intermittent issue with outgoing transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.
Posted Nov 12, 2025 - 14:18 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 12, 2025 - 14:17 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 12, 2025 - 14:09 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue that is causing an issue in processing outgoing transactions, resulting in transactions getting stuck in the queued and pending signature state.
We are actively investigating this issue.
Posted Nov 12, 2025 - 14:08 UTC
This incident affected: Transactions engine.
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