FB370U: Intermittent delays with outgoing transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Dec 04, 2024 - 20:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 04, 2024 - 20:08 UTC

Identified

Our outgoing transaction processing infrastructure is experiencing an issue that is causing transactions to be queued longer.
Symptoms include outgoing transactions stuck on "Queued" status and transactions failed with "Internal Error".
We are actively investigating this issue.

Posted Dec 04, 2024 - 20:04 UTC

This incident affected: Transactions engine.