FB452U: Intermittent failures for outgoing EVM-based transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Sep 25, 2025 - 15:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 25, 2025 - 14:53 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 25, 2025 - 14:50 UTC

Update

Symptoms of this issue include EVM-based transactions failing with INTERNAL_ERROR sub-status

Posted Sep 25, 2025 - 14:42 UTC

Update

We are continuing to investigate this issue.

Posted Sep 25, 2025 - 14:36 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue that is causing a delay in finalizing EVM-based transaction statuses. We are actively investigating this issue.

Posted Sep 25, 2025 - 14:35 UTC

This incident affected: Blockchain nodes (Avalanche, Binance Smart Chain, Ethereum, Polygon, Ronin).