FB509U: Intermittent Issues with API timeout {Error codes 500}

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Apr 06, 2026 - 14:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 06, 2026 - 13:54 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 06, 2026 - 13:53 UTC

Update

We are continuing to investigate this issue.

Posted Apr 06, 2026 - 13:48 UTC

Investigating

Our API infrastructure is currently experiencing an issue which is causing timeout or errors while calling the API endpoints. We are actively investigating this issue.

Posted Apr 06, 2026 - 13:46 UTC

This incident affected: API.