FB536U:Transactions and balance updates issues on LTC and BTC blockchain

Incident Report for Fireblocks

Resolved

This incident has been resolved.
Posted Jul 07, 2026 - 13:53 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 07, 2026 - 13:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 07, 2026 - 13:45 UTC

Update

We are still investigating this issue and will update with further developments
Posted Jul 07, 2026 - 13:25 UTC

Update

BTC moved to monitoring
Posted Jul 07, 2026 - 12:00 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 07, 2026 - 11:57 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 07, 2026 - 11:27 UTC

Update

We are continuing to investigate this issue.
Posted Jul 07, 2026 - 11:25 UTC

Update

We are continuing to investigate this issue.
Posted Jul 07, 2026 - 11:24 UTC

Investigating

Our transaction processing infrastructure is experiencing an issue causing problems with finalizing transactions on the LTC and BTC blockchains. Symptoms include transactions failing, outgoing transactions and issues with updating the balance. We are actively investigating this issue.
Posted Jul 07, 2026 - 11:16 UTC
This incident affected: Blockchain nodes (Bitcoin, Litecoin).