FB438U: Platform instability impacting console login and transaction processing

Incident Report for Fireblocks

Resolved

This incident has been resolved.

Posted Aug 12, 2025 - 11:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 12, 2025 - 11:36 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 12, 2025 - 11:33 UTC

Investigating

Our transaction processing infrastructure and API infrastructure are currently experiencing an issue that is causing a delay in finalizing the transaction status and login issues to the console. We are actively investigating this issue.

Posted Aug 12, 2025 - 11:31 UTC

This incident affected: Transactions engine and Web console.