FB406U: Intermittent delays with outgoing transactions

Incident Report for Fireblocks

Resolved

This incident has been resolved.
Posted Feb 28, 2025 - 16:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 28, 2025 - 15:49 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 28, 2025 - 15:19 UTC

Investigating

Our transaction processing infrastructure is currently experiencing an issue that is causing a delay in finalizing the transaction status.

The symptoms include outgoing transactions stuck in Pending_signature or Queued state.
We are actively investigating this issue.
Posted Feb 28, 2025 - 15:13 UTC
This incident affected: API co-signer.